Terms of Service – Datebell
Overview
These terms apply when you install or use Datebell, a Shopify app operated by Griops (“we”, “us”, or “our”). By installing Datebell, you agree to these terms. If you don’t agree, don’t install the app, or uninstall it.
What Datebell Does
Datebell adds customer birthday triggers to Shopify Flow. It starts your workflows on a customer’s birthday, or a set number of days before, based on the birth date saved on the customer in Shopify. Datebell doesn’t send emails, messages, or rewards itself. Your Flow workflows, and the apps they use, do that.
Your Responsibilities
Your workflows. You set up the Shopify Flow workflows that run when a birthday trigger starts, and decide what they do: send an email, create a discount code, tag a customer, or anything else. If a workflow is set up wrong, for example it sends the wrong discount or emails customers you didn’t intend, that’s your responsibility. Test new workflows before you turn them on.
Birthday data. You’re responsible for how birthdays are collected in your store and for having your customers’ consent where the law requires it, for example before sending them marketing emails.
Reward abuse protection. Datebell blocks some birthday triggers to prevent customers from getting extra rewards. It works on the birth dates saved in Shopify and can’t catch every case, for example customers with more than one account. It can also block a trigger you would have wanted to run. You can turn it off in Datebell’s settings.
You also agree to:
- Follow the laws that apply to your workflows and messages, such as anti-spam and privacy laws.
- Use your customers’ data only as Shopify’s terms and the law allow.
Plans and Billing
Datebell is free for now. If we introduce paid plans, we’ll tell you in advance, and Shopify will bill them on your Shopify invoice. You won’t be charged unless you choose a paid plan.
Service Availability
We work to keep Datebell running so your birthday workflows start on time, but we can’t guarantee that every trigger runs. Triggers also depend on Shopify and Shopify Flow. If Datebell is unavailable for a while, some triggers may run late or not at all. We may change, add, or remove features.
Limitation of Liability
Datebell is provided “as is”, without warranties of any kind. To the extent the law allows, we aren’t liable for any losses or damages from using Datebell or from not being able to use it. That includes lost sales, lost profits, birthday triggers that didn’t run, and rewards sent because of how your workflows are set up.
Ending Your Use
You can stop using Datebell at any time by uninstalling it. After you uninstall, we delete your store’s data as described in our Privacy Policy.
Changes to These Terms
We may update these terms from time to time. We’ll post changes on this page and update the date below. If you keep using Datebell after a change, you accept the updated terms.
Contact
For any questions about these terms, contact us at [email protected].
Last updated: November 12, 2026